Device as a Service

A modern model for the procurement, utilisation and management of IT equipment throughout its lifecycle.

Device as a Service (DaaS) it enables a move away from one-off hardware purchases towards a structured model that combines device supply, usage, management and lifecycle processes. This allows the organisation to better control its device fleet, increase flexibility and reduce the number of operational tasks performed by the IT department.

IT hardware as a service, and not a single purchase

The traditional hardware procurement model often ends at the point of delivery. Configuration, support, replacement, return or recycling function afterwards as separate processes.

Device as a Service combines these stages into a single cohesive management model.

Devices become part of a continuously managed IT environment that can be scaled alongside the organisation, its changing number of users and the way it operates.

DaaS addresses the needs of modern organisations

Predictability

A structured device usage model makes planning and controlling IT fleet expenditure easier.

Scalability

The device ecosystem can evolve alongside the organisation, rather than relying on successive ad-hoc purchases.

Lower operational IT burden

Device-related processes can be streamlined into a single model, enabling the IT department to reduce the time spent on administrative tasks.

Greater transparency

The organisation gains the ability to monitor devices, their status, usage and processes related to the entire life cycle.

From device selection to the end of its life cycle

DaaS is not just a way of financing hardware. It delivers the greatest value when the device is managed as part of its full lifecycle — from selection and ordering, through use and support, to replacement, return, reuse or recycling.

Thanks to this, all activities form a single ordered process instead of functioning as separate tasks.

Device as a Service with WorkplaceNow

In the Jupiter model, Device as a Service is linked with the WorkplaceNow platform, which integrates the management of users, devices, and processes related to their use.

The following, amongst others, may be available in a single environment:

  • Devices – information about the fleet and its status,

  • Users – association of hardware with employees and roles,

  • Orders – management of the equipment procurement process,

  • Invoices – access to billing-related data,

  • Analytics – information supporting fleet management,

  • Company Store – the place to choose devices in accordance with organisation policies