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Our client is a leading international pharmaceutical company that was looking for comprehensive support in modernising its IT environment and implementing solutions that will increase work efficiency, especially for distributed field teams.

We began our cooperation by conducting an in-depth audit of the IT infrastructure, business processes and employee needs. We identified key areas requiring optimisation, such as:

• Inconsistency in the devices used – diverse hardware hindered scalability and support.
• Limited mobility of field teams – the hardware and application solutions used were not very intuitive and limited operational efficiency in the field.
• Inadequate support for modern remote working tools – which was of particular importance in a fast-changing business environment.

Based on our analysis, we recommended a comprehensive migration to the Apple ecosystem, which met the client’s specific needs. The process involved:

1. Switch to MacBooks – devices for management and stationary teams, ensuring reliability, ease of integration with existing infrastructure, and a high level of security.
2. Roll-out of iPads for field teams – lightweight, robust and intuitive devices, equipped with applications to support reporting, data management and real-time communication with head office.
3. Central device management – implementation of an MDM (Mobile Device Management) system, which enables rapid deployment of updates, hardware monitoring, and increased data security.

Thanks to the solutions implemented, the client has seen a significant improvement in operational efficiency:
• Field teams have increased their productivity by over 20% thanks to improved reporting and collaboration tools.
• Response times to market demands have been reduced thanks to more intuitive and efficient devices.
• The costs of maintaining IT infrastructure have been reduced thanks to the coherence of the Apple ecosystem and the simplification of management.

Our collaboration with the client did not end at the implementation stage. We provide:

• Ongoing IT consultancy – we help with selecting new tools and developing IT infrastructure in response to changing business needs.
• Technical support – We ensure that all equipment and systems run smoothly, minimising downtime and technical issues.

Thanks to the implementation of solutions from Jupiter-Integration, the client has gained a modern and scalable IT environment that supports both day-to-day operations and strategic development.

As an authorised reseller and service provider for Apple products, Jupiter-Integration.pl specialises in delivering advanced technological solutions for the pharmaceutical sector. Our services support global leaders in the pharmaceutical industry, providing tools to support research, manufacturing, process management and collaboration between teams in various locations around the world.

Pharmaceutical companies operate in a highly regulated environment, where the key factors are:

• Efficient and reliable technological infrastructure supporting operational and research activities.
• Compliance with global data security procedures and industry regulations such as GDP (Good Distribution Practice) and GMP (Good Manufacturing Practice).
• Rapid deployment of new hardware and its integration with mobile device management (MDM) systems.
• Minimising downtime with reliable service support.
• Optimising the costs of investment in technology through flexible forms of financing.

1. Apple equipment delivery

• We supply high-quality Apple devices, such as MacBooks, iPads and iPhones, which support research work, process management and communication between teams in the pharmaceutical industry.
• We carry out decentralised deliveries of equipment to various customer locations around the world, ensuring that deliveries are made on time and in full compliance with procedures.

2. Integration with Apple Business Manager and MDM

• The equipment is fully integrated with the software Apple Business Manager, which enables centralised management of devices within the organisation.
• We configure devices in MDM systems, ensuring compliance with the client's security policies and operational procedures.

3. Service support

• We offer authorised service for Apple devices, including rapid repairs under the AppleCare programme, which minimises downtime.
• We provide dedicated technical support that meets the high requirements of clients from the pharmaceutical sector.

4. Flexible financing

• We offer Apple equipment leasing that allows for flexible IT budget management, especially in a dynamically changing pharmaceutical environment.
• Thanks to flexible financing options, customers can plan their technology investments efficiently.

5. Meeting industry requirements

• Our solutions meet rigorous pharmaceutical regulatory compliance requirements, including GDP and GMP.
• We guarantee full data security and compliance with the corporate standards of global pharmaceutical companies.

Thanks to our cooperation, pharmaceutical companies:

• They implemented modern and reliable technological solutions that support their research, operational and logistic activities.
• They increased device management efficiency through integration with Apple Business Manager and MDM systems.
• They minimised downtime through prompt service and equipment protection under the AppleCare programme.
• They gained greater control over IT costs through leasing and flexible financing.
• They met the regulatory requirements, which enabled safe and compliant operations in various locations around the world.

Jupiter-Integration.pl is a trusted technology partner for global leaders in the pharmaceutical sector. Our comprehensive services – from equipment supply to configuration and servicing – support clients in achieving their strategic business and operational goals, whilst ensuring full compliance with industry requirements.